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Critical illness cover

Understand the difference between bills and benefits.

3D illustration of a family protected by an umbrella
01

A different kind of benefit

A critical illness policy may pay a fixed amount when a listed condition meets the policy definition. This is different from reimbursement of hospital bills.

02

Read the exact definitions

Review the covered conditions, severity definitions, survival periods, exclusions, and benefit limits before deciding.

Check the benefit conditions, not hospital bills.

Covered conditions

Check the exact diagnosis and severity definitions for each listed illness.

Survival period

Check whether a stated survival period applies after diagnosis.

Waiting periods

Check when cover starts and whether any condition-specific waiting period applies.

Exclusions and payout

Read the exclusions, claim evidence requirements, and whether the benefit is paid once or in stages.

AN ILLUSTRATIVE EXAMPLE

A diagnosis alone may not trigger a payout.

Two critical illness policies may list the same condition but use different severity definitions, survival periods or exclusions. Compare those terms and the lump-sum benefit before deciding.

Bring these to your conversation.

  • The listed illnesses and their exact policy definitions.
  • Your existing critical illness or life cover, if any.
  • Questions about waiting and survival periods, exclusions and claim evidence.
  • The benefit amount you would need if work or income is interrupted.
Ask an advisor about critical illness cover →

Your next step

Use the checklist, review the insurer’s current policy documents, and write down anything you want clarified before you choose.

Open your checklist
YOUR NEXT STEP, MADE SIMPLE

Good decisions begin
with a conversation.

Bring your questions. We’ll help you find clarity.